Thank you for visiting and shopping at https://newkeymankitchen.net.au. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
Standard delivery 2-3 weeks – Free. Should it cause unforeseeable delays, we will try our best to speed your delivery. We may also offer credits out of our goodwill gesture though it is not guaranteed.
Urgent delivery – Please contact us [email protected] for assisstance
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes https://newkeymankitchen.net.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
https://newkeymankitchen.net.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Australia.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
